Every time I've had a prescription refilled I've had to wait for them to bring the product in from Vancouver. Every time I've asked them to call me when it arrives. They've managed to do this one out of four times. This is the last time I will ever take a prescription there. I dropped off the prescription Friday, they had to order from Vancouver again and said they would call on Saturday when it was ready. It's now Monday and I had to call them to confirm it was ready. When I pick it up, I'll also be retrieving my prescription so I can take the remainder of it somewhere else! The only reason they get half a star is because I couldn't leave it blank!